Inteligence reports

ARTICLE: Intelligence Reports

Each brand has a detailed intelligence report containing:

Executive Summary A VP-level overview of the key findings, written in professional business language.

Sentiment Score An overall score from 0% to 100% with trend direction (improving, stable, or declining).

Key Themes The most discussed topics in customer reviews, shown as clickable pills.

Rating Distribution A breakdown of 1-star through 5-star ratings.

Marketing Intelligence Actionable insights organized into 5 categories:

•       Campaign ideas inspired by review themes
•       Social media content opportunities
•       Content marketing suggestions
•       Product improvement recommendations
•       Brand positioning insights

Recent Reviews A sample of the latest reviews with individual sentiment scores.

To view a report, click "View" on any brand in your dashboard.

Updated on: 04/05/2026